Optimising Pharmacy's Operation With Technology Building an Online Pharmacy Management Portal

Problem Statement

The client was running a Pharmacy, and there were a lot of operational hazards due to manual operations and a lack of automation. The client was losing money and time while not being able to get clear statistics for their profit margin, in and outflow of cash, inventory and much more.

They wanted a system that could automate half of the processes, be available on the cloud, and perform various management activities such as accounting, inventory, etc.

Our Analysis

From our analysis, building a customised Pharmacy Management System was the best thing we could have done for the client.

To lay out a perfect solution, we sat with a bunch of people from the client's end, SMEs, and many more. Finally, we landed on the perfect idea after a lot of brainstorming.

We proposed a management system with inventory management, accounting, and a custom dashboard for products, sales, profits, revenues, and reports. Moreover, it would be hosted on the cloud with adequate protection in place and other on-demand features per the business needs.

Solution Offered

With a team of a couple of engineers, SMEs, product managers, and experts from our pharmacy division, we started building the Pharmacy Management System well suited for the business.

It was embedded with their preexisting databases to avoid data loss and time during deployment. Moreover, it had all the features we'd previously talked about.

On top of everything, we tweaked the UI so that it had a shallow learning curve, was attractive, and gave a pleasant user experience.

But the most innovative thing we did with the software was to embed a mock consultation in the form of a questionnaire for ordering the drugs that can be sold only if you have a prescription.

Moreover, to make the process even more secure, the pharmacist can e-verify with a digital signature after checking a copy of the questionnaire filled out by the customer.

We also embedded an 'NHS Repeat Prescription System' that automatically verifies prescriptions with the designated doctor, places the order, collects fees, and ships the drugs on a predefined frequency.

This reduced the workload of the client's workforce, as they didn't have to prescribe and dispatch the medicines manually.

Results

The client was immensely happy with the end product, as most of the manual operations have been switched to automation. Moreover, it helped them divert their workforce to other useful business areas. Which eventually helped the business with two important commodities; time and money.

FAQ Frequently Asked Questions

A Pharmacy management system can be advantageous to streamline all your business operations and ensure timely service for your customers. Benefits of having a pharmacy management system range from keeping track of prescribed medicines, and reducing the number of errors in billing and medications, to managing your whole inventory.

You can oversee and manage stocks and monitor your extra health and wellness services. Timely access to medicines is crucial, so we believe you should always have your inventory and services-related information handy.

Implementing a Pharmacy Management System will help you ensure that you never run out of essential medicines. It will help build trust in your customer base and position your pharmacy as the first choice for them.

A pharmacy management system aims to optimize all operations to benefit customers and pharmacy owners. In this regard, having an inventory and supply management feature is a must for the convenience of pharmacy owners. It helps them make better decisions about buying and selling certain medicines.

E-prescription and customer medical records are other features that can help customers get the prescribed medicines without relying on paperwork or physical prescriptions. This helps reduce time and increase convenience for customers while also ensuring that the owner complies with the laws related to the sale of different medicines.

Lastly, a centralized management system is necessary because the pharmacy would want to retrieve customer data and inventory information from time to time. A centralized data management system makes this possible.

Indeed you can integrate third-party applications into your Pharmacy management system. You often need to use third-party applications to resolve insurance claims and payments made by customers and verify the data shared by them.

Also, to read E-prescriptions and verify their authenticity, you might need to use third-party services provided by the concerned hospitals. In this case, you can use these services within your Pharmacy Management System without opening multiple tabs and apps on your screen.

Thus your Pharmacy Management System will become a one-stop solution for all your business needs without relying on multiple apps.

Of course, we can build fully customized solutions for your business. We believe every business is unique, and solutions to their problems should also be unique.

You can rest assured that no matter your problem, we will build fully customized solutions for your business without you having to worry about a thing. You can share all your requirements with us, and we’ll create the best answers from scratch to solve your problems.

The one-size-fits-all approach is not our style; we’re all about creating a solution that will help you best.

You won’t need a team after implementing a Pharmacy Management System because a Pharmacy Management System aims to automate most of the tasks and has a straightforward User Interface.

Anyone who’s even slightly familiar with computers or smartphones can easily use a Pharmacy Management System. You don’t need a specialized team because we’ll always be there to support you in case the system needs any patches or fixes.

But we’re sure you’ll have no problem using the Pharmacy Management System, which will work like magic once integrated. It will have all the data about medicines along with where they are stored in your inventories, and the user can easily access that data. There’s no need to keep a specialized team.

Are you having similar operational problems in your Organisation too?

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